FAQs

FAQ

About the Games

How many days can I check for my transaction record?

You may see your transaction record within 30 days.

Where can I check the game rules and how to play?

You may see the rules in the respective game window. Users are allowed to check the laws of the game.

How do I know the history of game results?

The display method differs depending on the gaming company, but you can check the history from the Members in the home menu by clicking on the Betting record to know the history of game results.

What should you do when the internet is disconnected during the game

If you are disconnected in the middle of before or after the game, we will check the game history first. If the game is disconnected prematurely, the game will resume on the next login. If you encounter any problems, please contact us as soon as possible.

Can I play games on my mobile?

Yes, you can play slots online using a smartphone. You can enjoy our online casino games via your internet browser or download our app, which is available for Android and iOS devices.

Bank Related

Register your card

You can register ten cards under your account; one bank account is only allowed under one user account. You are not allowed to share one bank card between multi-users. Please get in touch with us if you want to delete or modify your bank information.

Notice

  • Please enter the correct bank information, such as bank, bank account number, and payee name. You can not modify it after submission.
  • The bank account information is using for withdrawing money, you don’t have to provide while you are registering with us. However, you have to register your bank account before you withdraw.

Security

Is PERA57 safe?

After logging in, all information sent to and from the site is encrypted using 128-bit Secure Socket Layer (SSL) technology.
Third-party security experts test the security of PERA57’s systems and applications several times yearly. Furthermore, our Intrusion Detection System monitors all network traffic 24/7 for signs of attacks or intrusions.

Is my account safe?

PERA57 uses two passwords for login and withdrawal; you can also use Google Authenticator to secure the next level.
After logging in, all information sent to and from the site is encrypted using 128-bit Secure Socket Layer (SSL) technology.

Fund security

PERA57 cooperate with many international financial security institutions, we have developed industry-leading fund transaction security protection encryption technology, which fully guarantees the safety of users during recharge and withdrawal, and the performance is more stable and fast, which is trustworthy.。

You have to enter your fund password for every withdrawal.

You cannot modify the details

You can’t see the bank details after you register your bank account

Responsible Gaming

We care about our players and want to ensure that any time spent with us stays fun. Betting should always be within your means and not negatively impacting you financially or socially.
As an award-winning Responsible Operator, we provide the expertise to guide, advise, and keep you playing safe.

Leave a Reply

Your email address will not be published. Required fields are marked *